Data Deletion
WooshStoreAI lets you request the complete deletion of personal data collected by the platform at any time. This page describes the process.
How to request deletion
- Send an email from your registered address to support@wooshpayment.com with subject 'Data deletion request'.
- Include in the message: your registration email and (if applicable) the Facebook page / Instagram account connected to your WooshStoreAI account.
- Within 30 days we will delete: profile data, content published via our app, Meta OAuth tokens (FB Pages and IG accounts), imported products, project history, analytics events.
- You will receive a confirmation email once deletion is completed.
Automatic deletion via Meta
If you have used our app to connect a Facebook page or Instagram account, you can also initiate the deletion directly from the Facebook settings panel:
- Go to Facebook Settings → Security and login → Apps and Websites.
- Find 'wooshstoreai page posting'.
- Click 'Remove'. Meta will send us a programmatic request which we will process within 30 days.
Technical endpoint
Callback URL for programmatic requests from Meta (Data Deletion Callback URL):
POST https://wooshstoreai.com/api/data-deletion
Contacts
For any questions about personal data or GDPR requests (access, portability, rectification):
Email: support@wooshpayment.com
Operator: WooshPayment Ltd, Hong Kong